Do you specialise in one particular industry?
Rather than focus our entire firm on one industry, we employ recruiters with experience in specific fields. That way we can truly partner with a client — understand your culture, your business model, your unique needs and work together to help you get to where you want to go. You may have more than one recruiter in our team dedicated to your business success.
Can we change the brief midway through the recruitment phase?
Yes, of course. You are always in the driver’s seat. We‘re there to work with you to get the right person in the right job.
Do you actually interview every candidate?
Yes, we do. We would never send a candidate to you that has not been thoroughly assessed. We do in-depth phone and face to face interviews, depending on your needs and then send you a comprehensive report on each candidate.
What sort of skills testing do you do?
Under our exclusive arrangement with a leading provider of hiring-related tests, we provide a full range of skills tests, tailored to your job. Whether we’re recruiting an Accountant or a Full Stack Developer, we can test their skill level with confidence.
How do I know the person I hire will be the best cultural fit for my business?
You can never be 100% sure of anything (other than death and taxes). But we give you a much higher level of comfort than others. Apart from our wealth of experience interviewing and reference checking candidates and our skills testing tools, we offer a unique JobFit assessment to test for integrity, work ethic, problem-solving, team and communication skills. With a reliability rating of .82, it is one of the best tools in our recruiter toolkit.
Do you do reference checks?
Yes, absolutely. Interviews on their own are not enough to be confident of a person’s past performance. Our reference checking process is one of the best around and you are provided with a full written report on every check. Reference checking is not just about how many sick days someone had. It’s about how they performed in their role, the specifics of the job they did and the quality of both their reporting and peer relationships.
Can we do our own reference checks?
Yes, of course! Sometimes that’s exactly what you need to get the level of comfort you want. And our experienced Consultants will guide you through the legislation around reference checking, just to be sure you don’t get into any sticky situations! It’s all part of our commitment to you.
What does “we’ll help you with the job description” mean?
Understanding exactly what you need the new hire to be doing is critical to getting the recruitment right. So, we‘ll work through the job description you have, or help you build the one you need. And this will include KPIs so you can better manage their performance once they‘re on the team. From there, we’ll build the selection criteria to make sure every candidate is assessed thoroughly and equally.
Do I need to be an IT guru to use your online collaboration tool?
Not at all. It’s as simple as logging in using your email address and a password of your choosing. Too easy!
Why do I need a password to use the online collaboration tool?
We take the security of our candidate’s information very seriously, so it’s important that only you and us can see sensitive information. Also, you may want to protect salary discussions from being visible to others in your organisation.
Can another person in my team have access to candidate information?
Yes, if you approve them to do so. You can then easily add them to the online project. As long as they understand that the privacy laws will apply to them and how they use the information.
Is the online collaboration tool something I have to pay extra for?
No, it’s absolutely free! All part of the service.