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Latest insights, best practices & down-to-earth practical advice from recruitment and HR industry experts.

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workplace psychology

What do Employment Contracts and Prenups have in Common

Employment contracts aren’t mandatory in Australia but their absence can create all sorts of confusion and resentment for everyone. Just like a prenup, understanding who owes who what can be a solid foundation upon which to build. So, what should be in an employment contract? And how can they protect employers?

Bernadette Eichner
Bernadette Eichner

workplace psychology

How a good Grievance Handling Policy can Stop Resignations

Research tells us that the number 1 reason people leave jobs is because they don’t feel their contribution is being valued or they don’t feel ‘heard’ and it’s often not until their resignation is on the table that a manager sits up and takes notice. A solid Grievance Handling Policy can prevent this. But what is it and how does it work?

Bernadette Eichner
Bernadette Eichner

workplace psychology

Top 5 Reasons Why Australian Workers Resign and What You Can Do About It

The top 5 reasons why Australians quit their jobs or start looking for a new one have been pretty much the same for a while now. Yet we still see people resigning for the same reasons. And it’s not what most employers think. So, what are the reasons and what can you do to pre-empt them?

Bernadette Eichner
Bernadette Eichner

workplace psychology

Getting the Most out of Your Employees without ‘Killing’ Them

Every company strives to achieve and maintain the two big “P’s” – Productivity and Profitability. It’s universally accepted that a huge part of achieving both is making sure the third ‘P’ is working for you – your People. But in your efforts to get the most out of your people, are you ‘killing’ them? So, what are the secrets to keeping you and your team on track, happy to be at work and performing at their very best?

Bernadette Eichner
Bernadette Eichner

workplace psychology

Languishing to Flourishing – the Next Step in the Back-to-the-Office Journey

The emotional long haul of the pandemic has taken a toll on everyone and we need to understand how that will impact productivity and profitability as everyone starts drifting back to the office. It’s called ‘languishing’ and here’s what you can do about it.

Bernadette Eichner
Bernadette Eichner

workplace psychology

7 Signs You’re About to Lose Staff and What You Can Do About It

The ‘great resignation’ that was predicted has started. Are you confident that your staff are all really locked in and secure for the coming year? Like any relationship breakdown, the signs of a pending resignation are often there. It’s just that we prefer not to see them, so we don’t – the head in the sand approach that is all too familiar. So, what are the signs that someone is fed up and about to leave?

Bernadette Eichner
Bernadette Eichner

workplace psychology

Vaccine Mandates at Work and what your Employees Think

If you decide to mandate vaccines for staff in order to comply with the re-opening rules, are you going to be hit with a claim after December 1st? Data gathered from employees suggests you can approach your vaccine policy with confidence.

Bernadette Eichner
Bernadette Eichner

workplace psychology

Carrots & Sticks – Considering a COVID Vaccine Mandate in your Workplace

Last week we had our first candidate instruct us not to represent her to any firms who intend to mandate COVID vaccines. Welcome to the new world! But employers must tread carefully on this subject of mandating vaccines.

Bernadette Eichner
Bernadette Eichner

workplace psychology

How to avoid being accused of bullying and harassment at work

What constitutes bullying and sexual harassment and 8 proven strategies of monitoring your own behaviour to make sure you and your team are tracking well.

Bernadette Eichner
Bernadette Eichner

workplace psychology

6 best Interview Questions to ask to test for Integrity

Testing for integrity is always a good place to start. Recruiting is about more than just finding a skill set that you need. Organisational fit is equally, or perhaps even more important. And the first thing we want to know is whether our potential hire can be trusted to do the right thing, even when no-one is looking.

Bernadette Eichner
Bernadette Eichner

workplace psychology

6 Benefits of Job Fit Assessment that make the difference in your hiring decisions

Job Fit Assessment ensures that you are getting the right person in the job by using psychometric testing techniques that offer valuable hiring insights into candidate personality traits and their organisational fit.

Bernadette Eichner
Bernadette Eichner

workplace psychology

Angels and Devils – 7 Psychological traps of interviewing

Any interviewing process exposes recruiters and hiring managers to cognitive biases – psychological errors of judgement that are the source of all sorts of untruths. Exclusively relying only on your gut feeling could be costing you a good hire.

Bernadette Eichner
Bernadette Eichner

workplace psychology

Want to hire the right people? Ask the right behavioural interview questions.

Behavioural Interviewing is understanding how someone will behave in a certain situation based on how they’ve behaved in the past. Here are four interview questions that will enable you to ‘test’ the candidate and five things you’ll learn from each question if you listen properly. That’s uncovering 20 behaviours and/or personality traits in just four questions! At the end of the day, you’re recruiting a person, not just a skill set.

Bernadette Eichner
Bernadette Eichner

workplace psychology

Why we should approach job video interviews with caution

The use of technology to speed up the recruitment process is not new. And in most cases it’s been a good thing. But are some of the recent Artificial Intelligence (AI) developments taking it too far?

Bernadette Eichner
Bernadette Eichner

workplace psychology

How to get the best out of the Pooh’s and Piglet’s in your team

What can Winnie the Pooh, Piglet and Tigger teach us about effective leadership? And team behaviour? Well, quite a lot it seems. For starters, we know that Tigger will be the one posting inappropriate content. And Owl and Rabbit have the potential to drive everyone mad. And Pooh thinks injecting bleach sounds like a good idea. Thank goodness for Christopher Robin!

Bernadette Eichner
Bernadette Eichner

workplace psychology

7 lessons of ‘the Rona’ and how they have hopefully changed us forever.

These past weeks have been surreal, to say the least. All of us have been riding the wave of uncertainty, fear, inertia and hope as we come to terms with this new way of living. It is easy to stay stuck on what we are losing… But I can’t help but wonder about what we are gaining and learning.

Bernadette Eichner
Bernadette Eichner

workplace psychology

Why do we stereotype candidates in recruitment & how to stop it.

What you see isn’t always the full story. Assuming something about a person based on their appearance, gender or even what they wear to the interview – even when we don’t think we’re doing it, we are.

Bernadette Eichner
Bernadette Eichner

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